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PRIVACY POLICY

Last updated: 06. March. 2026

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use this website and our services.

By accessing or using this website and/or purchasing our services, you agree to the terms of this Privacy Policy.

1. Who we are

This website and related services are operated by the data controller (“we”, “us”, “our”): Maximum Impact Consulting SRL, Calarasi, Bd. Republicii 108, cam. 1, jud. Calarasi, Romania, CUI: 37581220

For any questions regarding this Privacy Policy or your personal data, you can contact us at: contact@alinaroxana.ro

2. What personal data is

“Personal data” means any information that can directly or indirectly identify you, such as:

  • Name and surname

  • Email address

  • Phone number

  • Billing details

  • IP address and device data

  • Cookies and usage data

  • Communication history

  • Account or login information

  • Any information you voluntarily provide through forms, sessions, or communication

3. How we collect your data

We may collect personal data when you:

  • Browse or interact with our website

  • Book or purchase coaching sessions, programs, memberships, or courses

  • Create an account

  • Subscribe to newsletters or marketing communications

  • Participate in coaching sessions, group programs, webinars, or training sessions

  • Contact us via email, forms, or chat

  • Complete surveys or feedback forms

4. Purposes of processing

We use your personal data for the following purposes:

  • Providing and managing our services (1:1 coaching, group programs, courses, memberships)

  • Delivering digital content and access to platforms

  • Processing payments and issuing invoices

  • Managing bookings and scheduling sessions

  • Communicating with you regarding your account, services, or updates

  • Providing customer support

  • Sending administrative and transactional messages

  • Sending marketing communications (only where consent is given)

  • Improving our services, content, and user experience

  • Analytics, performance tracking, and website optimization

  • Preventing fraud, abuse, or unauthorized use

  • Recording (audio/video) sessions, webinars, or group programs where applicable for educational or marketing purposes (only where consented or clearly communicated in advance)

5. Legal basis for processing

We process your data based on:

  • Contract performance (Art. 6(1)(b) GDPR) – when delivering services you purchased

  • Legal obligation (Art. 6(1)(c) GDPR) – for tax, accounting, and invoicing requirements

  • Legitimate interest (Art. 6(1)(f) GDPR) – improving services, preventing fraud, ensuring platform security

  • Consent (Art. 6(1)(a) GDPR) – for marketing communications, cookies, and optional data processing

6. Data retention

We store personal data only as long as necessary for:

  • Service delivery and contractual relationship

  • Legal and accounting obligations

  • Customer support and dispute resolution

  • Marketing purposes (until consent is withdrawn)

Retention periods vary depending on the type of data and legal requirements.

7. Data sharing

We may share your data with trusted third-party providers strictly for operational purposes, such as:

  • Payment processors (e.g., Stripe)

  • Email and communication platforms

  • Online course or coaching platforms

  • Analytics providers

  • IT and hosting providers

All third parties are required to protect your data in accordance with GDPR.

We do not sell your personal data.

8. International transfers

Your data may be processed or stored in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent legal protections.

9. Your rights under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: contact@alinaroxana.ro

10. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no system can guarantee 100% security.

11. Cookies and tracking technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and support marketing activities.

For more details, please refer to our Cookie Policy.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.